Frequently Asked Questions

Drylaw Products

What is Drylaw?

Drylaw, the new trailblazer in the world of premium spirits, isn’t just another brand—it’s a rebellion. This UK-based brand replaces traditional methods with higher-quality ingredients and hyper-efficient fermentation and distillation processes, producing premium organic grape-based spirits with unique flavour and aroma profiles. While our spirit is rooted in tradition, our groundbreaking production methods are set to transform the industry.

Learn more about us.

How is Drylaw made?

At the heart of Drylaw’s unique offering is Organic Grape Spirit Ltd, a distillery that crafts its own alcohol from organic fermentable juices or must, yeast and its derivates and water. Our meticulous approach, using continuous cold distillation under vacuum (~25°C), preserves the essence of our spirits while minimizing energy consumption and waste. This method ensures fresh, ephemeral aromas that traditional high-temperature distillation can't match, setting new sustainability standards in the industry.

Learn more about our raw materials and processes.

Is Drylaw vegan / gluten-free / sulfite-free?

Drylaw products are proudly vegan and gluten-free.

While we do not add any sulfur or other preservatives during our production process, our wine base naturally contains a minimal amount of sulfites due to fermentation. In our 2023 vintage of Muscatel Vodka/Gin and Chardonnay Vodka/Gin, sulfite levels are below 5 ppm of SO2.

How do I drink Drylaw?

Neat: Experience the full spectrum of Drylaw's flavors and aromas by sipping our spirits neat. Use a clean glass and pour a small amount to fully appreciate the complexity and craftsmanship.

On the Rocks: Pour your favorite Drylaw spirit over a few ice cubes. This slightly dilutes the alcohol, unlocking new flavor nuances while keeping your drink refreshingly cool.

Cocktails:

  • Classic: Mix Drylaw spirits into classic cocktails like a Martini, Negroni, or French 75. Our unique flavor profiles elevate these traditional recipes.
  • Signature: Create your own signature cocktails. Experiment with fresh ingredients like citrus, herbs, and spices to complement Drylaw's distinctive notes.

With a Splash: Add a splash of water or premium soda to open up the flavors without overpowering the spirit's character. This is ideal for those who prefer a lighter drink.

Infusions: Infuse Drylaw spirits with fresh fruits, herbs, or spices for a personalized touch. Let the mixture sit for a few hours or overnight to develop a unique flavor profile.

Remember, the best way to enjoy Drylaw is your way. Cheers to discovering new taste experiences! Learn more about our favourite cocktail recipes.

Drink responsibly!

How do I store Drylaw?

Store Drylaw in a cool, dark place away from direct sunlight and temperature fluctuations. Keep the bottle upright and tightly sealed to maintain freshness and preserve the spirits' quality.

Are you launching new Drylaw products?

Embarking on an extraordinary journey, our spirits are just the beginning of the Drylaw story. As we raise a toast to the present, the future unfolds with exciting prospects. In 2024, anticipate the launch of new expressions that push the boundaries of taste, revealing unique dimensions in every sip.

Q3 2024: Drylaw Organic Chardonnay Vodka & Gin
Q4 2024: Drylaw Low Alcohol, Drylaw Ultra Low Alcohol, Drylaw Apéritif
Q4 2024: Drylaw Organic White & Dark Rum
Q4 2024: Drylaw Organic Muscatel Brandy, casked in French Oak
Q2 2025: Drylaw Organic Muscatel Brandy

    Looking ahead to 2025, Drylaw ventures into uncharted territories, introducing limited-edition releases that capture the essence of rare grape varieties and redefine the artistry of spirits. We invite you to join us on this dynamic expedition, as each year brings fresh innovations, collaborations, and unparalleled experiences.

    The adventure continues, and the spirit of rebellion thrives.

    Shipping & Delivery

    Can I modify or cancel my order after it has been placed?

    Please contact us at hello@drylaw.eco as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

    How long will my order take to reach me?

    For delivery within the UK, we are shipping within 48 hours of receiving an order. Your order will typically arrive within 3-5 working days of leaving our warehouse of which you will be notified via the dispatch confirmation email.

    For more information, visit our Terms & Conditions.

    How can I track my order?

    You will be sent an email and/or SMS with delivery information from our fulfilment partners at the time of shipping. This notification will include shipment tracking information.

    What is the delivery process?

    Please be advised, that under the courier terms and conditions, the carrier does not inspect the consignment at any point before or during transit. This means that it is up to the customer to ensure that someone who is over 18 is available to receive the parcel and the condition of the contents are checked upon receipt. 

    If you are not at home when the product is delivered or no one is available at your address to take delivery, the courier will provide instructions for re-delivery to you. If after a failed delivery to you, you do not re-arrange delivery, the costs associated with such failed delivery have to be borne by you.

    For more information, visit our Terms & Conditions.

    What should I do if my package is damaged or lost?

    Contact our customer support team via hello@drylaw.eco immediately with your order details. We will work with the carrier to resolve the issue and ensure you receive your order promptly.

    For more information, visit our Terms & Conditions.

    Returns & Refunds

    What is your return policy?

    We offer a 14-day return period for unused items in their original packaging. You are responsible for return shipping costs unless the product is defective or we made an error.

    For more information, please visit our Terms & Conditions.

      How do I initiate a return or exchange?

      To return an item, email hello@drylaw.eco with your order number and reason. We will provide instructions on how to return your item.

      For more information, please visit our Terms & Conditions.

      When can I expect to receive a refund?

      Refunds are processed within 5 business days after we inspect the item. Custom items, opened bottles, and third-party purchases are non-returnable.

      For more information, please visit our Terms & Conditions.

      Account & Support

      How can I update my account information?

      You can update your details by signing in via the top right part of the webpage.

      I have placed an order but not received a confirmation email.

      If you have placed an order but not received a confirmation email, you should contact us via hello@drylaw.eco.

      Stockists & Availability

      Where can I buy Drylaw?

      Drylaw is available in the UK, Germany and Hungary.

      How do I become a stockist?

      To become a stockist of Drylaw spirits, please contact us at hello@drylaw.eco.

      We welcome inquiries from retailers and distributors interested in offering our premium products.

      Terms Of Business

      Terms of Sale

      Welcome to Drylaw.eco. Please read these Terms of Sale carefully before purchasing any products from our website. By making a purchase, you agree to be bound by these Terms of Sale, along with our Terms of Use and Privacy Policy.

      1. General

      1.1 These Terms of Sale apply to all sales of products on Drylaw.eco.

      1.2 We reserve the right to modify these Terms of Sale at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes will constitute your acceptance of such changes.

      2. Orders

      2.1 All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

      2.2 You must provide accurate and complete information when placing an order. Inaccuracies may result in delays or non-delivery.

      2.3 By placing an order, you acknowledge and agree that you will be responsible for the costs associated with fulfilling the order and any return shipping costs, except in the case of defective or damaged products.

      3. Pricing and Payment

      3.1 All prices are listed in GBP unless otherwise stated and are inclusive of applicable taxes unless otherwise stated.

      3.2 We accept payment by debit card, credit card. For bespoke quotes, such as orders above 6 bottles, we also accept bank transfers. To arrange this, please contact us at hello@drylaw.eco. Such orders are subject to availability, and we reserve the right to modify the price before confirming the order. Receipt of payment is required before dispatching any products.

      4. Shipping and Delivery

      4.1 We offer two dispatch options: standard dispatch and express dispatch.

      4.1.1 Standard Dispatch: We aim to dispatch orders within 15 business days.

      4.1.2 Express Dispatch: If you select the express delivery option, your order will be dispatched within 1 business day. This option includes the cost of expedited delivery and dispatch. By selecting express dispatch, you agree to pay the additional costs associated with this service.

      4.2 Shipping costs are calculated at checkout and are non-refundable, except in the case of defective products.

      4.3 Risk of loss and title for products pass to you upon delivery to the shipping carrier.

      5. Returns and Refunds

      5.1 We comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, providing a 14-day cooling-off period for eligible products. To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging.

      5.2 To initiate a return, contact our customer service team at hello@drylaw.eco with your order number and reason for return. We will provide instructions on how to return your item.

      5.3 You are responsible for the cost of return shipping unless the product is defective or we made an error with your order.

      5.4 Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 business days. Refunds can be processed only to the same payment method provided during purchase. 

      5.5 Non-returnable items include bespoke editions of our products, bottles with the closure unsealed and/or if they were purchased via third party sellers.

      6. Defective or Damaged Products

      6.1 If you receive a defective or damaged product, please contact us within 1 day of delivery at hello@drylaw.eco. Provide your order number and a description of the issue, along with photographic evidence or other relevant evidence of the defect or damage.

      6.2 We may request additional evidence to assess the problem, such as pictures of the damaged parcel or the issue with the product.

      6.3 Upon confirmation of the defect or damage, we will provide a replacement or, at our discretion, a refund. We reserve the right to ship a replacement product in case of breakages instead of offering a refund.

      7. Limitation of Liability

      7.1 Our liability for any claim related to the purchase of products through our website is limited to the amount you paid for the product.

      7.2 We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or any breach of these Terms of Sale.

      8. Governing Law

      8.1 These Terms of Sale are governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles.

      8.2 Any disputes arising out of or relating to these Terms of Sale shall be resolved in the courts of the UK.

      9. Contact Information

      If you have any questions about these Terms of Sale, please contact us at hello@drylaw.eco.

      You must be of legal drinking age in your location of residence. If there is no legal age for consuming alcohol in your location, you must be over 21.
      Are you of legal drinking age or older?